At Kelbrooke, we offer a straightforward and reliable returns process for customers across the UK.

Returns Policy

• You have a 30-day return window from the date of delivery
• Items must be unworn, unwashed, and in original condition
• All returned items are subject to inspection before approval

Refunds

Once your return has been received and approved, refunds are processed within 3–5 working days to your original payment method.

Return Shipping

• Customers are responsible for return shipping costs
• We recommend using a tracked service for your return

Faulty or Incorrect Items

If your item is faulty or incorrect, please contact us as soon as possible. We will arrange a replacement or full refund, including any delivery costs.

Delivery Information

• Free UK delivery on orders over £70
• Standard delivery: £4.99
• Estimated delivery time: 3–5 working days
• Next day delivery: £7.99

You will receive a tracking link via email once your order has been dispatched.